Welcome to the Henan Jianhong Refractory Materials Co., Ltd. website (www.hnjhref.com). We respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, interact with us, or use our services.

1. Information We Collect
We collect information to provide better services to our customers. The types of information we collect include:

Personal Information: Name, email address, phone number, company name, and other identifiable data that you provide when making inquiries or placing orders.

Transaction Information: Purchase details, shipping address, payment information, and order history.

Technical Data: IP address, browser type, operating system, device information, and website usage statistics collected through cookies and analytics tools.

Communications: Information from emails, messages, and other communications with us.

2. How We Use Your Information

We use your personal information for the following purposes:

To Process Orders: Facilitate transactions, manage orders, and provide customer support.

To Improve Our Services: Analyze customer behavior to optimize product offerings and website experience.

To Communicate with You: Respond to inquiries, send order confirmations, updates, and promotional information.

To Comply with Legal Obligations: Fulfill legal and regulatory requirements related to data protection, fraud prevention, and business operations.

3. How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following cases:

Service Providers: Trusted third-party vendors who assist in order processing, shipping, payment processing, and website management.

Business Transfers: In case of a merger, acquisition, or asset sale, your information may be transferred to the new entity.

Legal Compliance: We may disclose data to comply with legal obligations, court orders, or law enforcement requests.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information, including encryption, secure servers, and access control protocols. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your interactions with our website, such as pages visited and links clicked. You can control cookie settings through your browser settings, but disabling cookies may affect the functionality of the website.

6. International Data Transfers

As a global supplier, your information may be transferred to and processed in countries other than your own. We take necessary steps to ensure that international data transfers comply with applicable data protection laws.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

Access and Correction: Request access to and correction of your personal information.

Data Deletion: Request deletion of your data, subject to legal obligations.

Opt-Out: Unsubscribe from marketing communications at any time.

Data Portability: Request a copy of your data in a commonly used format.

To exercise these rights, please contact us at edwin@hnjhref.com.

8.Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies before disclosing any personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. The updated policy will be posted on this page with the “Last Updated” date.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal data, please contact us at:

Henan Jianhong Refractory Materials Co., Ltd.
Address: Refractory Materials Industrial Park, Gongyi City, Henan Province, China
Email: edwin@hnjhref.com
Phone: 0086 150 0385 1147
Website: www.hnjhref.com